VoIP telephony advantages
1. Cost
The feature of VOIP that has attracted the most attention is its cost-saving potential. By moving away from the public switched telephone networks, long distance phone calls become very inexpensive. Instead of being processed across conventional commercial telecommunications line configurations, voice traffic travels on the Internet or over private data network lines.
VOIP is also cost effective because all of an organization’s electronic traffic (phone and data) is condensed onto one physical network, bypassing the need for separate PBX tie lines. Although there is a significant initial startup cost to such an enterprise, significant net savings can result from managing only one network and not needing to sustain a legacy telephony system in an increasingly digital/data centered world. Also, the network administrator’s burden may be lessened as they can now focus on a single network. There is no longer a need for several teams to manage a data network and another to mange a voice network. The simplicity of VOIP systems is attractive, one organization / one network; but as we shall see, the integration of security measures into this architecture is very complex.
2. Speed and Quality
In theory, VOIP can provide reduced bandwidth use and quality superior to its predecessor, the conventional PSTN. That is, the use of high bandwidth media common to data communications, combined with the high quality of digitized voice, make VOIP a flexible alternative for speech transmission. In practice, however, the situation is more complicated.
Routing all of an organization’s traffic over a single network causes congestion and sending this traffic over the Internet can cause a significant delay in the delivery of speech. Also, bandwidth usage is related to digitization of voice by codecs, circuits or software processes that code and decode data for transmission. That is, producing greater bandwidth savings may slow down encoding and transmission processes. Speed and voice quality improvements are being made as VOIP networks and phones are deployed in greater numbers, and many organizations that have recently switched to a VOIP scheme have noticed no significant degradation in speed or quality.
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(Source: National Institute of Standards and Technology)